Steven Shay | Experience Design Leader

Selected Work

From strategy to shipped

From strategy
to shipped

Trusted by some amazing brands to lead UX & Product Design teams

Evolving a Product Design practice to shape new SaaS experiences

Spearheading the use of GenAI tools and workflows to improve two SaaS experiences while imaging future concepts.

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Evolving a Product Design practice to shape new SaaS experiences

Spearheading the use of GenAI tools and workflows to improve two SaaS experiences while imaging future concepts.

View Case Study

Evolving a Product Design practice to shape two SaaS experiences

Spearheading the use of GenAI tools and workflows to improve two SaaS experiences while imaging future concepts.

View Case Study

Driving innovation across L'Oréal's global web experiences

Helping the world's largest beauty brand stay relevant through trend analysis, customer research, and innovative AI experiences.

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Growing engagement and donations by revitalizing 3 websites

Defining and aligning the vision, experience strategy, user journeys, and UX design for three different audiences.

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Growing engagement and donations by revitalizing 3 websites

Defining and aligning the vision, experience strategy, user journeys, and UX design for three different audiences.

View Case Study

Evolving a Product Design practice to shape new SaaS experiences

Spearheading the use of GenAI tools and workflows to improve two SaaS experiences while imaging future concepts.

View Case Study

Evolving a Product Design practice to shape new SaaS experiences

Spearheading the use of GenAI tools and workflows to improve two SaaS experiences while imaging future concepts.

View Case Study

Driving innovation across L'Oréal's global web experiences

Helping the world's largest beauty brand stay relevant through trend analysis, customer research, and innovative AI experiences.

View Case Study

Driving innovation across L'Oréal's global web experiences

Helping the world's largest beauty brand stay relevant through trend analysis, customer research, and innovative AI experiences.

View Case Study

Growing engagement and donations by revitalizing 3 websites

Defining an experience strategy, user journeys, and UX design for three different audiences.

View Case Study

Growing engagement and donations by revitalizing 3 websites

Defining an experience strategy, user journeys, and UX design for three different audiences.

View Case Study

Driving innovation across L'Oréal's global web experiences

Helping the world's largest beauty brand stay relevant through trend analysis, customer research, and innovative AI experiences.

View Case Study

Driving innovation across L'Oréal's global web experiences

Helping the world's largest beauty brand stay relevant through trend analysis, customer research, and innovative AI experiences.

View Case Study

Growing engagement and donations by revitalizing 3 websites

Defining an experience strategy, user journeys, and UX design for three different audiences.

View Case Study

Growing engagement and donations by revitalizing 3 websites

Defining an experience strategy, user journeys, and UX design for three different audiences.

View Case Study

Using co-creation to reimagine an app to help customers stay on the road.

Running a Design Sprint and leading UX design to imagine helpful new features and rebrand the experience.

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Using co-creation to reimagine an app to help customers stay on the road.

Running a Design Sprint and leading UX design to imagine helpful new features and rebrand the experience.

View Case Study

Using co-creation to reimagine an app to help customers stay on the road.

Running a Design Sprint and leading UX design to imagine helpful new features and rebrand the experience.

View Case Study

Using co-creation to reimagine an app to help customers stay on the road.

Running a Design Sprint and leading UX design to imagine helpful new features and rebrand the experience.

View Case Study

Boosting orders by leading UX design of a new app, website, and loyalty program

Helping diners customize meals, pay at the table, and earn loyalty points for fun rewards.

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Boosting orders by leading UX design of a new app, website, and loyalty program

Helping diners customize meals, pay at the table, and earn loyalty points for fun rewards.

View Case Study

Boosting orders by leading UX design of a new app, website, and loyalty program

Helping diners customize meals, pay at the table, and earn loyalty points for fun rewards.

View Case Study

Boosting orders by leading UX design of a new app, website, and loyalty program

Helping diners customize meals, pay at the table, and earn loyalty points for fun rewards.

View Case Study

Driving innovation across L'Oréal's global web experiences

Helping the world's largest beauty brand stay relevant through trend analysis, customer research, and innovative AI experiences.

View Case Study

Driving innovation across L'Oréal's global web experiences

Helping the world's largest beauty brand stay relevant through trend analysis, customer research, and innovative AI experiences.

View Case Study

Featured brands I've worked with

Working with the world's best brands

These are some of the companies I've led UX or Product Design efforts for:

Adobe
Aleve
Ally Bank
American Diabetes Association
American Red Cross
Ashley Furniture
AT&T/Directv
Bayer Aspirin
Beam Suntory
Blue Cross & Blue Shield
Boeing
Bridgestone America
Brooks Shoes
Cap'n Crunch
Carol’s Daughter
CeraVe

City National Bank
Cosmopolitan Las Vegas
CoverMyMeds
Dine Brands
Dermstore
Dremel
Dr. Scholl’s
Firestone Complete Auto Care
Hilton
Humana
IHOP
ISACA
La Roche-Posay
LG
Logitech
L'Oréal Paris

City National Bank
Cosmopolitan Hotel
CoverMyMeds
Dine Brands
Dermstore
Dremel
Dr. Scholl’s
Firestone
Hilton
Humana
IHOP
ISACA
La Roche-Posay
LG
Logitech
L'Oréal Paris

City National Bank
Cosmopolitan Las Vegas
CoverMyMeds
Dine Brands
Dermstore
Dremel
Dr. Scholl’s
Firestone Complete Auto Care
Hilton
Humana
IHOP
ISACA
La Roche-Posay
LG
Logitech
L'Oréal Paris

Mitsubishi Power
Naked Juice
OPI Nails
Pep Boys
Quaker Oats
Republic Services
Roto-Rooter
Sargento
SkinCeuticals
Stride Rite
T-Mobile
Toyota
Urban Decay
Vail Resorts
Voya
Wella

Steven Shay

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Steven Shay